Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how Cairns Closet (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect personal and non-personal information to provide and improve our services.

Personal information may include:

  • Name, billing and shipping address

  • Email address and phone number

  • Payment information (processed securely through third-party payment processors such as Shopify Payments and PayPal)

  • Order history and preferences

  • IP address, browser type, and device information

We collect this information when you place an order, create an account, subscribe to our newsletter, or browse our website.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and fulfill orders, payments, and deliveries

  • Communicate order updates or support requests

  • Personalize your shopping experience

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

We never sell your personal data to third parties.

3. PAYMENT AND SECURITY

Payments are processed securely through Shopify Payments and PayPal.
Your payment details are encrypted and not stored on our servers. We follow industry-standard security measures to protect your information.

4. SHARING INFORMATION

We may share your information with trusted partners only as necessary to operate our business:

  • Shopify, which hosts our online store and provides eCommerce infrastructure

  • Payment processors such as Shopify Payments and PayPal

  • Shipping carriers for order delivery

  • Analytics or marketing tools (e.g., Google Analytics) to help us improve our site

All third parties are required to keep your information secure and use it only for the purposes we specify.

5. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Enhance your shopping experience

  • Remember your preferences

  • Analyze website performance and usage

You can adjust your browser settings to disable cookies, but some site features may not function properly.

6. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request data portability

  • Object to or restrict processing

  • Withdraw consent at any time (if applicable)

Residents of the European Union (GDPR), California (CPRA/CCPA), and Canada (PIPEDA) have specific rights to request access or deletion of personal data. To exercise these rights, contact us at privacy@cairnscloset.com.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed outside your country of residence, including in jurisdictions that may not provide the same level of data protection.
We ensure all transfers comply with applicable data protection laws.

9. MINORS

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us to have it removed.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the updated date noted at the top.

11. CONTACT US

For questions or privacy-related requests, please contact us at:
Email: privacy@cairnscloset.com
Business Name: Cairns Closet
Location: Canada

Last updated: October 2025