Terms of Service
TERMS OF SERVICE
Welcome to Cairns Closet. By visiting our website or purchasing from us, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our site or placing an order.
1. GENERAL CONDITIONS
By accessing our website, you confirm that you are at least the age of majority in your place of residence. You agree not to use our products for any unlawful purpose or to violate any laws in your jurisdiction. We reserve the right to refuse service to anyone, at any time, for any reason.
2. WEBSITE ACCURACY
We do our best to ensure that all information, product descriptions, and prices on our site are accurate. However, errors may occur, and we reserve the right to correct them without prior notice. The content on this website is for general information only and may be updated at any time.
3. PRODUCTS AND SERVICES
Some items may be available only online and in limited quantities. We make every effort to display product colours and details as accurately as possible but cannot guarantee how they appear on your device.
All descriptions, prices, and product availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
4. ORDERS AND BILLING
We may refuse or cancel any order placed with us. In particular, we may limit or cancel orders that appear to be from resellers or distributors. You agree to provide current, complete, and accurate purchase and account information.
In the event of any change or cancellation, we may contact you using the email or phone number provided at checkout.
5. SHIPPING AND CUSTOMS
We currently ship across Canada.
All orders include applicable customs duties and import taxes — customers will not be charged additional customs fees upon delivery.
Processing times are typically 2–3 business days, and standard delivery takes approximately 6–9 business days.
If your shipment is delayed or lost, please contact our support team for assistance.
6. THIRD-PARTY LINKS AND TOOLS
Our website may contain links or access to third-party tools and sites that are not controlled by us. We are not responsible for the content, policies, or practices of any third-party websites. Your use of such resources is at your own risk.
7. PRIVACY AND DATA PROTECTION
Your personal information is collected, used, and stored in accordance with our Privacy Policy, which complies with applicable data protection laws including the GDPR (EU/EEA), CCPA/CPRA (California), and Canada’s PIPEDA.
Payment information is processed securely through Shopify Payments and PayPal. We do not store or have access to your full payment details.
8. LIMITATION OF LIABILITY
Cairns Closet is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services. Use of this site and its materials is at your own risk.
In jurisdictions that do not allow limitation of liability for certain damages, our liability will be limited to the fullest extent permitted by law.
9. CHANGES TO TERMS
We may update or modify these Terms of Service at any time. The most current version will always be posted on this page. Continued use of our website after changes are made constitutes acceptance of those changes.
CONTACT US
If you have any questions about these Terms, please contact our support team at:
support@cairnscloset.com